Free on orders over R2500.
Below that, the delivery fee is a flat rate based on your province or location.
Delivery
From our shelf to your door.
Subject to stock availability with suppliers and in store, and receipt of payment, your order is processed within 3 days and handed to a courier.
-
You order
Pay online and we get to work on your order.
-
We process it
Within 3 days, subject to stock and receipt of payment.
-
Handed to a courier
Your parcel goes out with our courier partner.
-
At your door
Up to 3 to 5 days in South Africa.
No free delivery.
Heavy machinery is excluded from free delivery, except within Gauteng.
We will find a way.
Where the standard couriers do not go, we deliver by other means at an additional cost, or to the nearest town our courier can reach. We will contact you to agree an alternative address.
You choose.
If an item turns out to be unavailable after your purchase, you can take a refund or be placed on back order.
Cancelled orders
100% money back.
Orders cancelled by Sharp-Rite or by you on our online shop are refunded in full.
We keep the right to cancel an order that has already been paid for, for example if stock is insufficient or the goods do not meet our quality standards. If we do, you receive a full refund with no deductions within 10 days of the order.
Returns
Changed your mind? Send it back.
We accept returns of any item within 7 days of you receiving it.
What we accept
- Return any item within 7 days of receiving it
- Item must be unused and in its original packaging
- You get the full purchase price back, unless otherwise stated
- We arrange the return shipping and cover the cost
Please note
Up to 10% admin deduction.
For returns within 7 days where the packaging is broken, items are assembled, or there are signs of use, a deduction of up to 10% is charged for administration costs.
Something not right?
Tell us quickly and we will sort it.
Wrong product
If what arrived is not what you ordered, report it within 24 hours of delivery.
Damaged in transit
Report any damage straight away, and within 24 hours of delivery.
Defective goods
Report a fault as soon as you reasonably can. The goods must reach us within 10 days of delivery.
How a return works
Three simple steps.
-
Tell us
Contact us with your order number and what is wrong.
-
We approve it
We let you know once your return has been approved.
-
It comes back
We arrange a courier collection, ask you to post it, or ask you to bring it to our warehouse, depending on how your order was shipped.
We assist with and honour all manufacturer warranties. Ask us about the warranty period on any product.
Need a hand?
Questions about an order?
Call us, message us on WhatsApp or send an email. Have your order number ready and we will take it from there.